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Accounts

In order to utilize the services provided by CHPC, you need to have for an account with us. This is a fairly simple process. All CHPC accounts are either for University of Utah faculty or Utah State University faculty, or are sponsored by University of Utah faculty, Utah State University faculty or CHPC. PLEASE NOTE that an account is for an individual and accounts are not to be shared under any circumstances 

UPDATE - Getting accounts for a class that needs access to CHPC resources: To set up accounts for class use of CHPC, please make a request via helpdesk@chpc.utah.edu.  Include the class name (i.e., CHEM 4500, the instructor's name, approximate number of students, and date by which accounts are needed.  CHPC will then set up a class account with the instructor as the CHPC PI, and provide the instructor with a token to provide to members of the class.  The students will use the token to request a CHPC account as part of the class at the Student Account Application form.  The token will work for students new to CHPC as well as students who have an existing CHPC account. See the article on "New CHPC Class Account Provisioning" in the Summer 2020 CHPC Newsletter for additional details.

Getting an account

  1. Make sure you have an active uNID
    You must be provisioned at the University of Utah campus level with a valid, active uNID in order to be provisioned at CHPC.
    • If you are Utah State University faculty and head of your research group, you will need to send a request to helpdesk@chpc.utah.edu asking to have a uNID created for you. Please include the information on the top section of this  mockup of the affiliate request form.  
      • Note that you MUST use the correct Date of Birth as this information is used to verify identity of the affiliates (as the social security number is not required). If false birthdates are used, the application will be rejected.
      • Also note that affiliate uNIDs expire -- on the form there is a start and end date. By default the start date is the date the form is comleted and the end date is 1 year from that date.  You can change the end date such that the uNID is good for up to 1 years. 
      • If the affiliate uNID is needed for longer that 1 years, you will have to reapply to extend the end date. You can do that by completing the form adding the existing uNID.
    • If you have already been setup as a Utah State University CHPC PI, or if you are at the University of Utah, you may request uNIDs for your group by filling out the form https://www.hr.utah.edu/forms/affiliate.php and make sure to select 10017 - visiting scholar in order to be correctly provisioned to access CHPC systems. See the mockup of the affiliate request form for more information.
    • If you are not a University of Utah or Utah State University faculty staff or student, but are collaborating with others at the University, you will need to request that the faculty member sponsoring your account fill out this form: https://www.hr.utah.edu/forms/affiliate.php. Make sure to have them select 10017 - visiting scholar in order to be correctly provisioned to access CHPC systems. uNIDs are good for 1 year, so if they are needed for a longer period of time they will need to be renewed.  Here is a mockup of the form with some comments.
    • When the uNID is created,the person making the request will receive an e-mail message. This should be sent along to the person whose unid it is, so that they can change the uNID password as instructed in the e-mail, and also given here:
      •  Please allow one business day after the start date of  listed on the affiliate form, or overnight if the start date has already passed, for the uNID to become active.

      • Passwords are created through CIS. Please go to https://cis.utah.edu  and use the UNID as the username with a lowercase u replacing the first zero. The initial password will be the birthdate in the format MMDDYY with no dashes, slashes, or spaces. If successful a password expired screen will appear. Click the link and create a permanent password. The username will not change.

      • If access has been added to an existing University ID and the orginal password is forgotten, or for any other issues logging in, please contact the Campu Help Desk at 801-581-4000 ext. They can reset the password to your DOB.

  2. Complete the CHPC account application (fill out the form here)
    You will be asked to sign in at the campus level. If you are faculty and wish to become a CHPC PI, you will need to select "I am a New PI (Faculty Only)" on the faculty advisor drop down. If you are a student, staff, post-doc, or an affiliate of the University, and your sponsor is listed in the drop down, you can proceed by selecting that PI. If your PI is not listed, you will need to request that he/she be set up as a CHPC PI by selecting "Not Listed (Invite PI to set up account)"; this will send the PI a message requesting that he/she complete the CHPC account creation process.  If you are a PI requesting an account for a user, the user will receive an email asking for validation of his/her email address.
    Application for a student account for a class is in a separate Student Account Application form. This form uses an account authentication token which the instructor can see at the Classes List page.
  3. Approval
    If you are a new PI, a senior staff member at CHPC will review and approve your account. We like to sit down and discuss your particular research use case to make sure you can get the most out of your experience at CHPC. 
    If your account is to be sponsored by a PI, an email will be sent to the PI asking for approval. After the PI approves, CHPC will provision your account. An email will be sent to you with details. 

What getting an account means

Every account provisioned at CHPC will get the following:

  • Login (command line) access to all currently supported clusters. 
  • Access to the cognizant PI's allocation (to run jobs at priority).
  • A home directory with a default quota of 50G. This is not backed up unless your PI has purchased home directory space. If that is the case, then the quota policies are set by the PI working with CHPC.
  • Subscription to CHPC-managed email lists. All accounts will be subscribed to the chpc-hpc-users@lists.utah.edu list, where we post outages, news, and other information pertinent to the research computing community on campus.
  • Access to the CHPC issue tracking system (service-now).

Deprovisioning of accounts

The deprovisioning of CHPC user accounts can be requested by the PI or the PI delegate via our ticketing system, helpdesk@chpc.utah.edu

For more information:

Last Updated: 9/22/21